What Happens If the Person Receiving My Gift or Transfer Cannot Attend?

If the person receiving a gift or transfer cannot attend, the normal rules for that type of Premium Session continue to apply.

Important: A gift or transfer does not create a new cancellation, refund or rescheduling entitlement. The recipient becomes the Client for the session and is subject to the applicable session policy, including its preparation, attendance, cancellation, refund and rescheduling rules.

For a Premium One-on-One Session, see the Order and Refund Policy - One-on-One Sessions.

For a Premium Group Session, see the Order and Refund Policy - Group Sessions.

Preparation deadlines still apply. A gift or transfer does not restart the preparation period or give the recipient extra time to complete required preparation.

If you have a specific situation involving a gifted or transferred session, please submit a ticket. The support team can review the individual circumstances under the applicable policy.