What Happens If I Have a Technical Problem (Premium Group Session)?

If a Client-side technical problem causes you to miss the Group Session, the missed-session rescheduling rules may apply. You may request rescheduling within 3 business days after the original Session date, subject to the conditions in the Group Session policy.

See the Order and Refund Policy - Group Sessions.

If you need to report a technical problem or request the applicable remedy, please submit a ticket.