What Happens If I Miss My Premium Group Session or Arrive Late?

Group Sessions start and end at their advertised times. If you arrive late, you may still join if access is available, but the Session will not be extended and late arrival does not create a refund right.

If you do not attend, you may be able to request a reschedule for the same event. The request must be made within 3 business days after the original Session date, the replacement must be available within 30 calendar days of the original event date, and the missed-session rescheduling option can be used once only.

See the Order and Refund Policy - Group Sessions for the full conditions.