What Happens If My Premium One-On-One Session Is Cancelled, Changed or Cannot Continue?
If Christine needs to cancel or change a Session, or a Session cannot be completed, the available remedy depends on and the circumstances.
If Christine cancels a One-on-One Session because she cannot provide it, you may choose a full refund or a suitable replacement appointment within the applicable 30 to 60 day period.
If Christine changes the date or time but remains able to provide the Session, you may accept the revised appointment, request a full refund, or choose another suitable appointment within the applicable replacement period.
If Christine's equipment, internet connection, power supply or other circumstances on her side prevent delivery, the One-on-One policy provides for a full refund or rescheduling.
See the applicable policy for the complete rules:
If your Session has been cancelled, changed or interrupted and you need to know which option applies to your booking, please submit a ticket,